Joël Jancovic

Ottawa - Canada

Contact

info@c2j.ca

Objective

A position that lets me utilize my extensive administration experience and team management skills.

Summary

Senior System Administrator and Architect, with 10 years extensive hands-on 2nd & 3rd Level Support, Installations, Upgrades, Migrations, Server Management, Server Builds, Configuration, Troubleshooting. I started as a web developer and quickly move as System / Network Administrator for a web agency, in charge of all the production and development infrastructure, mail, dns, smtp, web server Apache and IIS, network routing and architecture (Routers, switches). I learn new concepts and systems quickly and am receptive to new ideas. I work well alone or in a group and also have experience managing groups.

Technical Experience :

Administration:

  1. Net Ops
  2. CCNA (Cisco Networking Academy Program).
  3. IBM Lotus Domino
  4. MS Windows
  5. Linux Training
  6. Virtualization
  7. Database
  8. Messaging

Development:

  1. VB.Net training (Cegep de l’Outaouais).
  2. Coldfusion Programming and administration (Internet Institute).

Education:

  1. Baccalauréat D (College diploma in sciences and mathematics, France).
  2. IATA Diploma (Airline and Travel Agencies).

Extra professional experience:

  1. Aided multiple individuals with technical aspects of internet businesses and idea development.
  2. Solved numerous small problems for individuals.
  3. Systems Administrator for several systems (including my own servers and network). Everything from choosing hardware, building the systems, installing software, and day to day management.
  4. Installation and maintenance of a Linux server for an open source team development:

Professional Experience :

September 2008 - now

Consultant / Administrator - IT Services Management

Elections Canada, Ottawa, On - http://www.elections.ca/

  1. Net Ops manager

  2. Support tier 2 and 3 for 308 offices nationwide during the election period,

  3. Lead project for net ops management sofware
    • Research and testing for Network Management (Opensource or commercial softwares on Linux or Win2x platform).
    • Research and development for SNMP management (Win2003 and Linux environment)
    • Research and testing for network and systems monitoring via High speed or dial up connections.
    • Research, testing for Windows 2003 environnment (NTP, SSL, RDP)

Environment: Windows 7/2k8/Vista/2k3/XP, Linux, OpenNMS, Adventnet, MS Exchange, Active Directory, Wyse Thin Station, Vmware ESXi and Workstation, Nortel Switches, Fortinet, Oracle 10g.


July - August 2008

Consultant / Analayst - IT Services Management

Cognos, Ottawa, On - http://www.cognos.com/

  1. Audit of Cognos Desktop Infrastructure,
  2. Deployment of various softwares on Microsoft Vista / XP and Linux workstations, Documentation for this environment,

Environment: Windows Vista/2k/2k3/XP, MS Exchange, Lotus Domino, Lotus Notes, Sametime, Websphere Portal Server, Websphere Application Server, Cognos 8, LDAP, Oracle. Vmware Server and Workstation.


April 2002 - July 2005

Consultant / Analyst - IT Services Management

Canadian International Development Agency, Gatineau,
http://www.acdi-cida.gc.ca/

Team Leader
(Web Migration and Lotus Domino R5 to ND6 upgrade)

  1. Audit of Lotus Domino Infrastructure (4 domains, 35 servers, 700 applications, 2000 users)
  2. Evaluation and deployment of new technologies (Quickplace, Sametime, Inotes, LES, SSL).
  3. Evaluation and migration of the environment Lotus Domino environment towards version 6.
  4. Evaluation and deployment of clusters (fail over, load balancing).
  5. Evaluation and deployement of a SSO environment in the DMZ (extranet, email, Sametime, Quickplace).
  6. Evaluation and deployment of a wireless email solution (Blackberry)
  7. Setting and administration of a Domino lab :

Lab management

  1. Creation of a sim lab :

Email and Security

  1. Team leader for the testing, implementation and maintenance of an anti-spam policy (Mailsweeper for SMTP. Creating and maintaining procedures.
  2. Team Leader for the testing and deployment of a mail web based in the DMZ (independent of the mail environment).
  3. Team leader for the management and maintenance of a Blackberry Enterprise Server as well as the Blackberry handheld Units.
  4. Team leader for the planning, deployment and documentation of fail over and Load balancing for mail and Applications environment.

Architecture and Administration

  1. Maintenance and Implementation of approximately 40 integrated servers dedicated to Internet, Intranet, Extranet,
  2. Team leader for planning a clustering environment for mail servers, Intranet, Internet and Extranet servers :
  3. Evaluation and implementation of LDAP, Directory Assistance and directory Catalog within the DMZ and inside CIDANET.
  4. Team leader for the design, architecture and configuration of the Cidanet / Production environment.
  5. Team leader for the planning and deployment of a new environment inside a DMZ :
  6. Team Leader for the Notes/Domino ND6 migration :
  7. Testing then installation and maintenance of a Websphere Portal and application Server (inside and in the DMZ).
  8. Deployment of corporate and public application in compliance with GOL / CLF standard.
  9. Provided procedures and technical documentations for newly implemented products / architectures.

3rd Level support

  1. 3rd level support to Help Desk (ITIL recommendations).
  2. 3rd level support for Applications servers :
  3. Member of the pilot group for the upgrade of desktops (NT to XP).

Environment: Windows NT/2000/XP, Novel, Lotus Domino, Lotus Notes, Quickplace, Sametime, Domino.Doc, Websphere Portal Server, Websphere Application Server, LDAP, SAP, Oracle.


December 2001 - March 2002

Consultant / Administrator - IT Services Management

Zarlink, Ottawa, On - http://www.zarlink.com/

System Administrator / Sr Domino Administrator

  1. Administration of a Windows 2000 domain (more than 1000 desktops).
  2. Administration and maintenance of a worldwide mail domains (Asia, Europe, North America) with multi system : Domino, Sendmail (unix), MS Exchange
  3. 2nd and 3rd level support for users (Windows 2000).

Environment: Windows NT/2000/XP, Unix/Linux, Lotus Domino, Lotus Notes, Apache, Sendmail, LDAP, SAP, Oracle.


November 2001

Consultant / Developper - IT Services

BreconRidge, Ottawa, On - http://www.breconridge.com/

Lotus Domino Developper

  1. Migration (development) of Notes Applications from version R4.6 to R5.0x.

Environment: Windows NT/2000, Unix/Linux, Lotus Domino, Lotus Notes, SAP, Oracle.


October 2001

Consultant / Developper - IT Services

Industry Canada, Ottawa, On - http://www.ic.gc.ca

Lotus Domino Developper

  1. Migration (development) of Notes Applications from R4.6 to R5.0x.

Environment: Windows NT/2000, Unix, Lotus Domino, Lotus Notes, Windows Exchange, LDAP, SAP, Oracle.


April 2001 - October 2001

Consultant / Analyst - IT Services Management

Canadian International Development Agency, Gatineau, http://www.acdi-cida.gc.ca/

Sr Domino Administrator

  1. Support and monitoring of over 700 Lotus Notes applications, more than 35 servers.
  2. Coordinated the implementation of security measures specific to Lotus and web based servers.
  3. Troubleshoot and researched issues, developed plans for resolution.
  4. Responsible for the design, architecture and configuration of the Cidanet / Domino Production environment.
  5. Maintenance and Implementation of approximately 40 integrated servers dedicated to Internet, Intranet, Extranet.
  6. Planned, deployment, maintenance of new Collaborative tools : Lotus Sametime, Lotus Quickplace.
  7. Deployment of corporate and public application in compliance with GOL / CLF standard.
  8. Provided demonstrations and procedures for newly implemented products.
  9. Evaluation of LES and Domino.doc
  10. Maintenance, Upgrade and support to the Notes SAP/LSX connector functions for Lotus Notes mail based workflow.

3rd Level support

  1. 3rd level support to Help Desk via Remedy (call tracking System).
  2. Log analysis with Webtrends.

Environment: Windows NT/2000, Novel, Lotus Domino, Lotus Notes, Quickplace, Sametime, Domino.Doc, Websphere Portal Server, Websphere Application Server, LDAP, SAP, Oracle.


1996 - 2000

Network and System Administrator

Kahiloa, Paris, France, http://www.kahiloa.com/

Architecture and Administration

  1. Administration of Cisco Network (Frame relay over an 2 Mb xDSL).
  2. Administration of 10 servers in development environment (Windows NT/2000, Linux), 5 servers in production.
  3. Administration and maintenance of network :

Email and Security Administrator

  1. Mail administration

Webmaster :

  1. DNS administrator, inscription and maintenance of internet domains.
  2. Installation and maintenance of different web servers (SUN UNIX, IBM Websphere, Lotus Domino, Apache, IIS3&4, Nokia WapServer).
  3. Administrator of French government websites (datar.gouv.fr, autoroutes.fr).
  4. Installation and deployment of Intranet for RhodiaFood, Allied Signal, AirFrance.
  5. Technical support for www.connex.co.uk, www.nikon.fr, www.pizzahut.fr, www.stratorg.com, www.motorevue.fr :
  6. Installation and online implementation.
  7. Implementing a macromedia Flash online.
  8. Technical support for wap services (Nokia server for “Connex at a glance”).
  9. Technical support for a ticketing secure solution (Oracle DB and Domino website).
  10. Implementation of SSL for a web cluster environment (bought, installed and administrated).
  11. Weblog analysis with analogX and Webtrends.

3rd Level support

  1. Tech support 2nd and 3rd level (France and UK) :

Environment: Cisco routers and switches, Windows NT/2000, Unix/Linux, Domino, Lotus Notes, Websphere Application Server, Sendmail, Apache, Sun Webserver, Nokia WapServer, Oracle.


1996

Sales Engineer

SOS PC, Paris, France

  1. Consulting and sale of accounting software packages (SAARI and SYBEL).
  2. Consulting and sale of network solutions (Windows NT and Novell).

1994 - 1996

Sales Manager

Hotel de Malte, Paris, France

  1. Manager for a team of 20 persons (planning, rooms preparation).

1988 - 1994

Sales Representative

Icelandair, Paris, France

  1. Team leader for preparation and written of holidays brochure (Iceland, Florida, USA East).
  2. Correspondent for Tour Operators as Tourism board of Iceland.

1983 - 1988

Travel Agent

American Express Travel, Paris, France

  1. Manager of a center of profit (Travel agency in Sacilor Paris and L'Oreal Paris).